"WE WANT A BILLING COMPANY THAT
UNDERSTANDS OUR PAYORS."
Peter Valaas, MD, Former Board President
Wenatchee Anesthesia Group Associates, Wenatchee, Washington
Founded in 1956, the 19-member Wenatchee Anesthesia Associates serves two hospitals in a scenic valley at the confluence of the Columbia and Wenatchee Rivers in central Washington. Their stable practice has experienced steady growth and is able to retain physicians to the practice and the community.
Their Challenge:
In 2002 the group's billing and collection company was purchased by AAI. With this change, the executive board had the opportunity to reevaluate their needs and rethink their choice. They knew they wanted a company that could positively impact reimbursement, and that understood their payors and could effectively represent their interests and needs.
Their Solution:
The practice's executive board chose to continue with AAI. With AAI, Wenatchee Anesthesia Associates found a company that:
- Understood the payor environment in Washington state.
- Was vested in the region and maintained long-term relationships with payors.
- Had the practical experience and systems to deliver reliable service.
- Could back up their performance claims with real numbers.
- Delivered on their promises.
Their Results:
Within a year after becoming an AAI client, the practice realized their goals. And they remain confident in AAI's ability to deliver. With AAI, Wenatchee Anesthesia Associates has experienced:
- A marked decrease in days in accounts receivable.
- Improved return on collectable dollars.
- Seamless relationships and communication with payors.
- Quick and easy access to reliable practice data.
- Access of experienced professionals to solve problems and answer questions.
- An improved understanding of compliance issues.
- Trust in AAI to be their face at the bargaining table during negotiations with payors.
"AAI IS A PART OF WENATCHEE ANESTHESIA ASSOCIATES' SMOOTH CORPORATE OPERATION."
Peter Valaas, MD, Former Board President
Wenatchee Anesthesia Group Associates, Wenatchee, Washington
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